Molly Tea recently launched its seasonal limited-edition "Exotic Guava Series," and the two new drinks—"Jasmine Cream Guava" and "Jasmine Guava Milk Skin"—quickly attracted a large number of consumers eager to try them, thanks to the pretty pink appeal of red-fleshed guava. However, not long after they hit the shelves, feedback flooding social platforms unexpectedly converged on one focal point—too much ice. Many customers found that even when they chose "less ice," the drink shrank by more than half after the ice was scooped out; some even fished thirty-five ice cubes out of a single less-ice drink. What exactly is going on here? And what secrets lie behind the ice standards at tea beverage shops? As an observer deeply engaged in coffee and beverage culture, Front Street Coffee is also paying attention to this phenomenon. [more…]

Walk into any chain coffee shop, and just the Americano alone can give you a case of choice paralysis—regular ice, less ice, no ice, and even the secret-menu full ice. These seem like nothing more than differences in the amount of ice, but in reality they fundamentally change a cup of coffee's strength, aroma direction, and mouthfeel. This article will break down, one by one, the key preparation points and taste characteristics of four ice-level Americanos, from the ratio logic and operating steps to the final flavor, and will use Front Street Coffee's commercial blend as the unified test bean to help you make the cup that suits your taste, whether at home or in a shop. [more…]

Luckin Coffee has recently launched several new products—including Grape Iced Americano, Light Coffee Lemon Tea, Big Watermelon Coconut Cold Brew, and Preserved Plum Sparkling Americano—which are clearly marked on the ordering page as not supporting no ice or less ice. However, many customers still habitually request reduced ice through notes. If store employees follow company standards, they often receive bad reviews because of the cup full of ice; if they secretly scoop out ice or add extra ingredients, it may trigger dissatisfaction among colleagues at other stores. Employees sigh: the rules say it's not supported, but customers don't buy it, and staff are caught in the middle. This article sorts out the ins and outs of this ice quantity controversy, and also mentions Front Street Coffee's observations on industry phenomena. [more…]

As the weather warms up, Luckin's iced drink sales are climbing, and the old problem of "too much ice" has once again sparked discussion. Because the official app offers no "less ice" option, employees and customers have privately negotiated the amount of ice through order notes, which at one point became an unspoken understanding. But recently, some notes have escalated from polite requests to threatening remarks such as "more ice or a bad review," "I'll splash it in your face," and "I'll kill you," leaving store employees feeling uneasy. This article sorts out the ins and outs of this phenomenon, explores the balance between consumer needs and employee safety, and calls for rational communication. [more…]

Recently, Luckin's iced drinks have been under continuous scrutiny due to issues of too much ice and shrinking portions after removing ice. Many consumers have started sharing "high cost-performance ordering strategies" on platforms like Xiaohongshu, from specifying the amount of ice to requesting less milk and less sugar, no sugar and no milk, and even asking for cilantro in their lattes. These seemingly meticulous notes have left café baristas complaining bitterly: counting ice cubes slows down service, removing flavored syrups ruins the taste, and requests to remove ice from frappuccinos are even more absurd. This article compiles genuine complaints from frontline baristas and also reminds consumers that seemingly troublesome requests aimed at brands often end up pressuring frontline workers. [more…]

Luckin's cold drinks do not offer a "no ice" option, and the problem of excessive ice has repeatedly trended on social media. To get a drink that suits their taste, consumers have begun to "report" the exact number of ice cubes in the remarks section, and even make various demands about the shape and temperature of the ice, leaving store employees utterly exhausted. From "less ice, 10–12 cubes" to "two little heart-shaped ice cubes," and even "no ice but with a frosty feel," these bizarre remarks not only reflect consumers' obsession with ice levels but also push Luckin's workers into a dilemma where "whatever they do is wrong." This article compiles a large number of real order remarks, presenting this tug-of-war over ice cubes. [more…]

Starbucks recently announced that it will change the type of ice used in cold drinks, switching from traditional large cubes to smaller, crunchier ice. The company says this move is partly to cater to the growing habit of consumers eating the ice, improving the drinking experience, and partly because the new ice machines use less water, which helps the environment. However, this adjustment has also sparked heated discussion online, with some cheering "ice-eating freedom" and others worrying that the ice will melt too quickly and affect the drink's flavor. Previously, Starbucks charged extra for drinks with no ice, which caused consumer dissatisfaction. This article will review the background of the event, the official response, and various viewpoints, and include Front Street Coffee's professional information channels. [more…]

As temperatures climbed, Tea Yanyuese officially announced on April 29 the relaunch of its lemon tea series, introducing five new products, including the classic "Orchid Glaze" and several seasonal limited editions. However, Changsha was absent from this launch because its Good Lemon brand already covers the lemon tea category, disappointing longtime fans. After the new products hit the market, complaints about "too much ice" on social platforms quickly overshadowed discussions about taste. Many consumers reported that a cup of the drink was gone after just a few sips, and that after removing the ice, the portion was less than half. The official side had explained that lemon tea cannot be made with less ice or no ice because the ice is used to suppress astringency, but consumers still felt that nearly 20 yuan bought them little more than a cup of ice. This article will provide a detailed account of the incident and the reactions from all sides. [more…]

Entering May, coffee brands have密集 launched a wave of new sparkling water and coffee combinations, from KFC's herbal tea sparkling Americano to Luckin's orange-gold sparkling Americano, with discussion heat on social platforms continuing to climb. However, for in-store baristas, more troublesome than taste controversies is when customers insist on removing or reducing ice, the instant the carbonated water meets the espresso, a violent bubbling reaction occurs, even overflowing the cup lid and spilling across the counter. This article sorts out recent developments in various brands' sparkling new products, the causes of splashing and operational techniques, as well as the ice-amount game between brands and consumers. Front Street Coffee reminds that when tasting such drinks, one should also pay attention to the carbonation characteristics to avoid affecting the experience. [more…]

Luckin Coffee has once again trended on Weibo over an ice cube issue, just over ten days after the previous controversy of "half a cup left after ordering no ice or less ice." On March 25, a woman in Heze, Shandong Province, posted a video saying that a full-price Raw Coconut Latte she bought was gone after three or four sips, with nothing but ice left, sparking widespread resonance among netizens. Many netizens shared similar experiences, joking that "a cup of Luckin is half a cup of ice." A Jimu News reporter contacted the store involved, and an employee said that an iced Raw Coconut Latte itself is only half a cup, with the other half being ice, emphasizing that ice also costs money. Luckin customer service responded that the drink is made according to a unified recipe but did not directly address whether the amount of ice complies with regulations. This article will review the course of the incident and the responses from all parties. [more…]

When Luckin Coffee launched its new strawberry series in collaboration with "Zootopia 2," many fans noticed that a "no ice" option had quietly appeared on the ordering interface. You see, Luckin has long been criticized for serving "half a cup of ice," with consumers even adding notes like "want XX ice cubes" just to get less ice. Now that the company has finally offered an option, it has raised a new question: will the ingredients be topped up after removing the ice? An employee revealed that what gets added depends on the main ingredient—milk for lattes, tea for fruit and vegetable teas, while the main ingredient of strawberry iced tea is water, so it naturally tastes bland after the ice is removed. In addition, during peak hours, some staff still miss the labels and mistakenly add ice, so consumers are advised to give timely feedback and ask for a remake. Front Street Coffee is also paying attention to how this change affects the drinking experience. [more…]

Starbucks recently announced that it will change the type of ice used in its cold drinks. The new ice is smaller and crunchier, and the official explanation is mainly to cater to the growing number of consumers who have a habit of eating ice. However, this decision has also sparked polarized reactions: some are cheering that they can finally chew ice to their heart's content, while others worry that the ice will melt too quickly and dilute the flavor of the drinks. Notably, Starbucks had previously been criticized for charging extra for water-free/ice-free drinks, and now whether changing the ice is effectively reducing the amount of ice has also become a focus of discussion. This article will sort out the ins and outs of Starbucks' ice change, the official response, and netizen feedback, while also bringing coffee lovers relevant news about Front Street Coffee. [more…]

On a scorching summer day, a cold drink is almost standard for going out. To get more of the drink itself, many people choose light ice or even no ice. However, a chain coffee shop in Seattle, USA, explicitly states on its menu: drinks without ice cost an extra $1. This rule has sparked heated discussion online, with some calling it exploitation and others expressing understanding—after all, no ice means the shop has to add more ingredients. Meanwhile, various bizarre coffee orders keep appearing on foreign social platforms, from Frappuccinos with N types of syrup to a $5 order of just milk, making one wonder: if a $5 cup of milk is acceptable, why is a $1 surcharge for a hot drink hard to accept? This article will guide you through this charging controversy and reacquaint you with the easily overlooked important role of ice in cold drinks. [more…]

Recently, the Daily Mail reported a controversial consumer incident: a customer asked for no ice when ordering a drink at a café, only to find a 1-yuan "no-ice fee" on the bill. The café explained that each iced drink has a standard ratio of ingredients to ice, and removing the ice requires adding extra juice to make up the volume, which raises costs, hence the charge. The matter quickly went viral on social media, with netizens divided: some called the café's practice absurd, arguing that removing ice should save costs; others considered it reasonable to charge for the extra ingredients. Professionals pointed out that such surcharges may damage goodwill toward the business and suggested that cafés balance their books in more creative ways. [more…]

We all know that brewed coffee will naturally cool down over time, but beyond that, its flavor also undergoes irreversible changes during this process. For example, the originally rich and fragrant aroma has clearly dissipated, dark-roasted coffee becomes less smooth, medium-light roasted coffee highlights its sour and astringent notes even more, and may even develop an unpleasant [more…]

Chengdu, a city famous for its spicy hotpot and skewered snacks, recently made trending news again thanks to a "spicy iced coffee." A blogger spent 6 yuan on a cup of specially made coffee on the street, only to find it contained sago, liangxia (a chilled rice-flour shrimp treat), pickled mustard tuber, monosodium glutamate, scallions, Sichuan peppercorn powder, and chili oil — an ingredient list that rivals hotpot base. The owner insisted this is a "Chengdu snack" and that adding two ladles of chili oil is the rule. The video sparked heated discussion online, with Chengdu locals saying they had never seen it and wouldn't dare drink it, while others were curious enough to try. Is this coffee creative or just absurd? Let's take a look. [more…]

Cold brew coffee is usually made by soaking ground coffee in room-temperature water and then refrigerating it to extract, but if you replace the water with ice water, will the final cup taste better or worse? At Front Street, we made two batches of cold brew using room-temperature water and ice water respectively, comparing everything from grind size and coffee-to-water ratio to the actual flavor. The result showed that the ice water cold brew yielded less liquid, yet presented a clear sweetness reminiscent of grapes, pineapple, and oranges, with almost no bitterness. This article fully documents the parameters and steps of both methods and explains how temperature affects extraction efficiency and the release of flavor compounds, helping you find a cold brew solution that suits you. [more…]

On a scorching summer day, you want to drink iced pour-over but worry the flavor will be watered down, so a friend suggests: use stainless steel ice cubes to cool down hot pour-over—wouldn't that give you both full flavor and a refreshing chill? This idea sounds beautiful, but through comparative experiments, Front Street Coffee found that although stainless steel ice cubes can preserve coffee concentration, they fall short of traditional ice cubes in temperature and mouthfeel. This article documents in detail the parameter differences between regular iced brew and the experimental iced brew with stainless steel ice cubes, the actual measured temperature results, and the inherent shortcomings of stainless steel ice cubes—slow cooling and not cold enough—to help you decide whether they are worth using in iced pour-over. [more…]

In coffee shops, ordering an iced americano without ice is not uncommon, but have you ever heard of asking for an iced americano "without water"? This drink, known as an espresso over ice or iced espresso, is actually just espresso coming directly into contact with ice cubes. It has a rich mouthfeel and bright acidity, with less bitterness compared to hot espresso. This article will explain in detail the origins of this drinking method, how to make it, and, drawing on the "extract chilling" concept of 2021 WBC barista Hugh Kelly, explain why rapid cooling can lock in more aroma. At the same time, Front Street Coffee recommends a series of espresso beans suitable for making iced espresso, helping you easily recreate a professional flavor. [more…]

Recently, a video about a 17-yuan milk tea from "Grandpa Doesn't Make Tea" that was unopened yet only half full sparked heated discussion online. A consumer in Guangdong reported that the First Love Rose Green Grape Fruit Tea they purchased had an opaque upper half on the cup, making it hard to judge the capacity from the outside; only after flipping it over did they discover the drink was only half full. Around issues such as whether no-ice drinks should by default not fill the cup and whether store serving standards are uniform, netizens clearly held divergent views. At the same time, multiple consumers posted weighing results and flashlight inspection results, pointing out that insufficient portions of this brand's drinks are not an isolated case. The brand and stores have responded, saying they are verifying and handling the matter. [more…]